Affiliate program - FAQ

If you have any questions about our affiliate program that you can not find the answer to please contact us.

What is affiliate marketing?
Affiliate marketing is a form of online advertising that rewards website owners (affiliates) for promoting e-commerce websites (merchants). It is FREE to join as an affiliate. Once you have been approved to join you are given a user identity which is used for tracking your sales. Affiliates are paid when visitors go through links located on their web pages and perform a transaction on the merchant's web page. Affiliates are rewarded by a percentage of the sale.
What is an affiliate?
An affiliate is anyone who owns a website and promotes other companies in exchange for commission.
What is a merchant?
A merchant is a company who wishes to sell their products or services through a network of websites.
How do we track your visitors' transactions?
All affiliates are given a personal ID number when they register. Your ID number is included in all your merchant links you download. If one of your visitors clicks through to our site and make a purchase, our software tracks your ID and pays you your commission.
What is deep linking?
You may link to a specific page on our website and still receive commission. In order to do this you have to add your affiliate ID to the end of the URL to the page you wish to link to. Please Sign in and follow the instructions to learn how this works.
What is a 'cookie'?
A 'cookie' is a type of virtual 'bookmark'. Every time a visitor of yours goes through to a Merchant site from one of your links, a 'cookie' is placed on their machine. The cookie has a 30 day expiry date - this means that if your visitor performs a transaction within 30 days, you will acquire the commission (even if your visitor bypasses your website and goes straight to the Merchant Site.)
When and how do I get paid?
We pay commission quarterly as long as the threshold commission of 50 has been reached.
We will advise you of payments due and will then make payment based on receipt of your invoice.
Do I have to pay tax on my commission earned?
Any commission earned is classified as income and therefore may be subject to tax depending on your individual situation. If you are a UK resident then you should seek professional advice to ensure compliance. If you are a VAT registered company then your VAT number will be required to make payments with VAT.
How long after a click through can I still earn commission?
Once someone clicks through to from your banner, a 'cookie' will be placed on the users machine. This will be valid for 30 days and will trigger commission for future purchases from the user machine.
How do I start earning money?
Once you have registered as an affiliate follow the simple instructions for putting a banner on your web pages.
How do I get my banners and code?
A choice of different sized banners and codes are available. Sign in to download these with the code.
What do I do with the banners and code?
Simply cut and paste the whole code (located under each banner) into whatever software you are using to design your web site. You then need to upload the web page and image onto your server and the banners will appear on your site.

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